Every order, tracked from upload to your door.
Delete your Prinstar account
This deletes your account in the Prinstar app and on this website. You can also do it in the app: open your profile and tap Delete account.
What we delete
- Your name, email address, phone number and password
- Your saved addresses, and the delivery details and notes on your past orders
- Files you uploaded for printing
- Messages you sent us, and the comments on your ratings
- Any Google or Apple sign-in linked to your account
- For shops and riders: your bank account, NIN and selfie check, and vehicle details
What we keep
- Records of past orders and payments (items, amounts and dates), with your name and contact details removed. Tax and accounting law makes us keep these for up to six years.
- Reports about problems with orders, and security logs, so we can settle disputes and prevent fraud.
Deleting is permanent. You can't delete your account while one of your orders is still in progress.
Sign in to delete your account
Can't sign in? Email privacy@prinstar.com.ng from the address on your account, and we'll delete it within 30 days.